Our Team

Meet the Team at Whistle Blowers

Reg Horne

Reg Horne

Managing Director, Whistle Blowers
Before moving into the private sector, Reg Horne gained thirteen years’ experience in the South African Police Service (SAPS). Reg completed the SAPS Advanced Detective Course and applied his expertise in criminal investigation in the Serious and Violent Crimes Unit.On recognizing the growing demand in the private sector for an investigations service that could fill the gap between the service the SAPS were able to provide, and the service that the market actually needed, Reg established Justicia Investigations in 1992.
Reg’s further vision to include role players within an organisation to acknowledge and evaluate their own risk factors, where the honest could be a mechanism to act against the dishonest without fear of reprisal, led to the establishment of Whistle Blowers (Pty) Ltd in 2000.To this day, Reg hand picks call centre personnel and individually trains every operator on interviewing and questioning techniques.
Christelle Horne

Christelle Horne

Director: Finance & Administration
A stickler for quality assurance, Christelle Horne initially trained and qualified as a Medical Technologist, her insistence on quality also propelling her into a medical training environment. After nine years in the forensic pharmacy environment, Christelle took up a position at the Symbiotix Group where she assisted with the establishment of the Whistle Blowers Call Centre, initiating and implementing standard operating procedures for the company to work towards ISO9001:2000 compliance achieved in 2001.
Business management and finance called and, as Director: Finance and Administration, Christelle manages the statutory compliance, regulatory affairs, quality assurance and group administration portfolios, including finance.
Dale Horne

Dale Horne

Director: Operations
Dale Horne joined the Group in 2003 in a crime prevention capacity. Having gathered valuable experience in intelligence-gathering, he was seconded to Whistle Blowers in 2005.

Dale subsequently took over the operational reigns, as General Manager. His hands-on approach has assisted with establishing a highly effective team, operating in a state-of-the-art environment. Dale led the way towards Whistle Blowers receiving accreditation with the Ethics Institute of South Africa in 2010 and has maintained this accreditation annually since then.
Having travelled extensively internationally, combined with his passion to share the whistleblowing experience, Dale has expanded Whistle Blowers globally, offering a local call centre destination to international clients.

Dale’s fresh, forthright approach subsequently led to his inclusion at executive level as Director: Operations early in 2011. Dale has a daily hands-on approach, managing call centre operations, client retention programmes and marketing of the concept, dealing closely with clients and sharing his knowledge of internal marketing and implementation programmes.
Conrad van der Merwe

Conrad van der Merwe

Regional Director: Gauteng
Conrad Van Der Merwe joined the South African Police Force in 1985 and served in various specialised units. He was had picked to join the National Intelligence Service where his outstanding intelligence-gathering skills set the foundation for him to become Project Manager of Covert Structure in 1994.
In 1999 Conrad was headhunted by the Symbiotix Group and in 2000 he was appointed as a Director of Whistle Blowers. His vast experience and expertise in the field of intelligence-gathering has proved invaluable to the Whistle Blowers operations. To date Conrad oversees operations in the Gauteng region.
Laurie-Jean Ross

Laurie-Jean Ross

Manager: Business Development & Client Liaison
Laurie was born and educated in Harare, Zimbabwe. She immigrated to South Africa and attended Rhodes University, where she graduated with a Bachelor of Arts, with majors in English and Speech and Drama.

Realizing that the world of the Arts was an interest rather than a passion, she entered the commercial world as a Personnel Consultant, managing the Temp Employment division of a large recruitment agency. Finding that her strengths lay in communications and marketing, Laurie entered the office automation industry, managing a Corporate Accounts portfolio for Rank Xerox.
She then moved to London, where she worked for one of the larger presentation bureaus, selling computer peripherals for corporate in-house production. Africa’s pull was too great and Laurie returned to Johannesburg three years later, re-entering the recruitment industry to recruit for the IT and Pharmaceutical industries.

Wanting a new challenge in her life Laurie decided to make a major change and entered the growing, demanding Security Industry where she sold holistic security solutions for a national security service provider. For the past 6 years Laurie has held the position of Manager: Business Development & Client Liaison for Whistle Blowers and is extensively involved with Whistle Blowers training and implementation.
Ntokozo Mngadi

Ntokozo Mngadi

Manager: Systems Compliance
After working as a Junior Project Manager in Architecture, Ntokozo Joined the Whistle Blowers team in 2008. Ntokozo holds a Diploma in Project Management and is currently working towards obtaining her Bachelor of Business Administration Degree. Her remarkable organizational, leadership and communication skills have propelled her from joining the team
as an Agent to overseeing the daily operations of the Whistle Blowers call centre, in terms of the quality of the information gathered, the training and the efficiency of the team. Ntokozo is also actively involved in the implementations and training offered to our clients.
Thandeka Hlaki

Thandeka Hlaki

Manager: Operations
After four years experience in a fast-paced Customer Care Call Centre, Ms Thandeka Hlaki joined the Whistle Blowers team as an Operator in 2010. With seven years Call Centre experience under her belt, Ms Hlaki has proven herself a team player and motivator as she continues to assist her colleagues in achieving the highest standards possible. Ms Hlaki believes in leading from the front, displaying the characteristics needed to inspire her team members as their Systems Technical Manager.
Dealing with escalated calls and resolving customer and client issues promptly and professionally; Ms Thandeka Hlaki has grown to be a valuable asset to the daily operations of Whistle Blowers.
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